Privacy and cookies
Last updated: 15 September 2026
Who we are
Pink Crate is responsible for the personal information collected through this website. You can contact us at Regal House, The Hyde, Brighton BN2 4JE, by phone on 01903 600700, or by email at [email protected].
Enquiries
When you use our enquiry form we collect your name, email address and enquiry, and any company name and telephone number you choose to give. We use them only to reply to your enquiry and deal with any hire that follows. Each enquiry is emailed to [email protected] through our mail server, and a copy is kept on our web server. Our legal basis is legitimate interests: replying to people who contact us.
The form runs automatic spam checks. Messages it blocks are kept in a private review log for 90 days. To limit abuse, it also counts enquiries per connection using a scrambled (hashed) form of your IP address, which is deleted within two hours.
Server logs and security
Like most websites, our web server logs each request: your IP address, the date and time, the page asked for, your browser details and the page you came from. We use these logs to keep the site secure and working, and delete them after 14 days. Our legal basis is legitimate interests: keeping the site secure.
Cloudflare provides security and delivery for this site, so your requests pass through its network. Cloudflare processes your IP address and request details to block attacks and deliver pages quickly.
Google Maps (only if you choose)
Our contact page can show a Google Map. It loads only if you click “Show map” or allow Maps & embeds in Cookie settings. Google then receives your IP address and may set its own cookies under Google’s privacy policy. Our legal basis is your consent.
Other external resources
Apart from the map, everything on this site is loaded from our own server. Nothing is loaded from Google unless you choose to show the map.
Cookies
| Cookie | What it does | How long | Category |
|---|---|---|---|
cookie_consent | Remembers your cookie choices | 6 months | Strictly necessary |
__cf_bm, cf_clearance | Set by Cloudflare only if it needs to check for malicious traffic | Up to 30 minutes | Strictly necessary |
| Google cookies | Set by Google on its own domain when the map is shown | Set by Google | Maps and embeds (consent) |
When you make a choice, we keep a record of it (a random ID, your choices, the date and your IP address with the last part removed) for 12 months, so we can show what you agreed to.
Change your cookie settings. Deleting cookies in your browser also clears your choice.
How long we keep information
We keep enquiries only as long as we need them to deal with your enquiry and any hire that follows. Server logs are deleted after 14 days, and your cookie choice lasts 6 months.
Who we share it with
We don’t sell your information. We share it only with the services that run this site: our web host and email provider, Cloudflare and, if you show the map, Google.
Your rights
You have the right to:
- ask for a copy of the information we hold about you
- have it corrected if it is wrong
- have it deleted
- ask us to limit how we use it
- object to how we use it
- receive it in a portable format
- withdraw your consent at any time, using Cookie settings at the bottom of any page
To use these rights, email [email protected] or use our contact page. If you’re unhappy with how we have used your information, you can complain to the Information Commissioner’s Office at ico.org.uk.